truckbox@truckbox.cz
+420 608 38 38 20
fr

Politique de confidentialité


Troll CD s.r.o. respects your right to privacy and is committed to protecting the personal data you entrust to us when using the website www.truckbox.cz.

1. Introduction

This Privacy Policy explains what personal data we process, why we process it, how long we store it, to whom we can make it available and what rights you have in connection with the processing of your personal data.

When processing personal data, we proceed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Act No. 110/2019 Coll., on the processing of personal data, and other relevant legal regulations.


2. Personal data controller

The personal data controller is:

Troll CD s.r.o.
Pšenčíkova 677/18
142 00 Praha 4
Česká republika

IČ: 25605925

E-mail: truckbox@truckbox.cz

Phone: +420 608 383 820

Website: www.truckbox.cz

If you have any questions regarding privacy, you can contact us using the contact details above.


3. What personal data do we process

Depending on how you use our website, we may process the following data:

  • Identification data: name, surname
  • Contact data: email address, telephone
  • Content of communication: information provided in the contact or inquiry form
  • Technical data: IP address, device type, operating system, browser type, browser language
  • Website usage data: pages visited, time of visit, source of visit, interaction with the website

Data obtained through cookies: cookie identifiers, analytical and marketing information (based on consent)

We do not request or intentionally process special categories of personal data (sensitive data).


4. Why we process your data

Handling your request or inquiry: Article 6(1)(b) GDPR

Communication with customers: Article 6(1)(b) GDPR

Ensuring website security: Article 6(1)(f) GDPR

Website traffic analysis (Google Analytics): consent pursuant to Article 6(1)(a) GDPR

Measuring the effectiveness of marketing campaigns (Meta Pixel): consent pursuant to Article 6(1)(a) GDPR

Protection of forms against misuse (Google reCAPTCHA): legitimate interest pursuant to Article 6(1)(f) GDPR

We do not use personal data for automated decision-making or profiling within the meaning of Article 22 of the GDPR.

5. Contact and inquiry form

If you contact us via the contact or inquiry form on the website, we only process the personal data that you provide to us yourself.

Usually, this includes:

  • first and last name,
  • email address,
  • telephone number (if provided),
  • company name (if provided),
  • content of your message.
  • We use this data exclusively for the purpose of:
  • responding to your inquiry,
  • processing your inquiry,
  • establishing business communication,
  • possibly concluding a contractual relationship.

The legal basis for this processing is Article 6(1)(b) GDPR (implementation of measures taken prior to concluding a contract or fulfilling a contract).

If there is no cooperation, we will only store the communication for the period necessary to process your request, but for a maximum of 12 months, unless legal regulations or the legitimate interest of the controller require longer storage.


6. Cookies

Our website uses cookies and similar technologies for the purpose of ensuring the proper functioning of the website, analyzing traffic, improving the user experience and evaluating marketing activities.

Cookies are small text files stored on your device when you visit websites.

We use the following categories of cookies:

  • Category / Purpose
  • Essential: Ensuring the proper functioning of the website and its security.
  • Analytical: Traffic measurement and website usage analysis.
  • Marketing: Evaluating advertising campaigns and displaying relevant content.
  • Necessary cookies are stored based on the administrator's legitimate interest.

We store analytical and marketing cookies only on the basis of your consent granted through the cookie bar.

You can change or withdraw your consent at any time through the cookie settings available on our website.


7. Third-party services used

We use the services of specialized providers to operate and develop the website.

Webnode

The website is operated on the Webnode platform.

In connection with the provision of this service, Webnode may process technical data necessary for the operation of the website and ensuring its security.

Google Analytics

We use the Google Analytics service for statistical evaluation of website traffic.

Google Analytics helps us understand how visitors use the website, which pages are most visited and how we can further improve the website.

The data is processed only based on your consent to analytical cookies.

Google Tag Manager

Google Tag Manager is used to manage measurement and marketing scripts used on our website.

Google Tag Manager itself does not normally store cookies or process personal data of visitors. However, it allows the loading of other services that may process personal data in accordance with their own terms and conditions.

Meta Pixel

We use Meta Pixel technology to measure the effectiveness of advertising campaigns on Meta platforms (Facebook and Instagram).

With this technology, we can obtain aggregate information about how visitors use our websites and whether they have responded to our advertising campaigns.

Meta Pixel is activated only based on your consent to marketing cookies.

YouTube

Some pages may contain embedded YouTube videos.

When a video is played or viewed, communication with Google servers may occur and technical data such as your IP address, device information or website usage data may be processed.

Where technically possible, we use Privacy Enhanced Mode, which limits the storage of cookies until the video is played.

Google reCAPTCHA

We use Google reCAPTCHA to protect contact forms from abuse.

This service helps to distinguish whether a form is being filled out by a real user or an automated program.

In connection with the use of reCAPTCHA, technical data such as your IP address, browser information, device information or website interaction data may be transmitted to Google.

Google may act both as a data processor acting on our behalf and as a separate controller for certain purposes, in particular to ensure security, prevent misuse of the services and further develop them.

For more detailed information, please refer to Google's privacy policy and terms of use.